For sending or receiving (large) files we provide our customer and resellers an FTP site.

Here below is the data for accessing it:

• ftp: mechworks.files.com
• login: dbw_support
• password: dbworks

Once logged you’ve to enter the Upload folder and place there your files.
Please note once uploaded, files cannot be downloaded or deleted by anyone but MechWorks staff.

(!) Please remember to notify MechWorks when the upload of files has finished so to optimize the issue scheduling time.

Posted in: Support